Points Program
Petcoins Policy

Earn rewards while you shop with Petcoins, our exclusive loyalty program at Homes Alive Pets! For every dollar you spend, you’ll earn 1% back in Petcoins, which you can use just like cash on future purchases. Each Petcoin is equal to $1, making it easy to save on the products your pet loves!
Program Conditions
- Petcoins can be redeemed to pay for all items on an order, including taxes and applicable fees.
- Petcoins can be earned through both in-person and online purchases, however, at the present time Petcoins can only be redeemed in-person at a Homes Alive Pets store location. Upon request, customers can contact customer service to have their Petcoins converted to online store credit.
- Petcoins are earned on the sub-total amount of an order. Petcoins are not eligible to be earned on taxes or supplemental costs such as environmental fees.
- Petcoins are not eligible to be earned on taxes or supplemental costs such as environmental fees.
- Loyalty members that live under the same home address (proof required upon signing up with applicable government issued ID) can share and use Petcoins on the same loyalty account.
- Petcoins cannot be redeemed for cash.
Petcoins & Returns
- If an item was paid for using Petcoins – either fully or partially – and then subsequently returned, the amount of the original purchase paid for using Petcoins will be returned to Petcoins.
- If an item is returned, all Petcoins earned on the original purchase of that item are returned.