Shipping Information

Homes Alive is committed to providing a helpful and simple shopping experience so that you can get back to spending time with your pets! This includes offering you competitive prices and timely shipping to all regions across Canada.

For a limited time, enjoy free shipping across all of BC until June 30th! Regions already qualified for free shipping prior to this event will not be affected.

Free Shipping

Free Shipping is offered for all orders in Alberta over $100.00 (before tax), as well as select areas in Southern British Columbia and Saskatchewan – please note that shipping addresses in Saskatchewan with postal codes starting with S0J are not eligible for free shipping at this time. If your order qualifies for free shipping, the option will be available in the checkout process.

Subsidized Shipping

We will subsidize the quoted Canada Post and FedEx rates by 7.5% of your total shopping cart value. This means that if your shopping cart total is $100, we will discount the market shipping rate by $7.50. That way, you never pay the full shipping price, and the more you buy, the less you pay on shipping!

Looking to figure out what your shipping cost will be? Please place all desired items in your cart. Click on "View and Edit Cart" from the small green cart at the top of the page. Then: Estimate Shipping & Tax. This will give you your subsidized shipping quote. (With Options!)

TIP: If you are buying a heavy bag of food, add on a few bags of treats. It will increase your shipping subsidy without applying much extra weight. This will help you get better value on shipping.

 

Please note: Allow 1-3 days to process your order plus the appropriate number of shipping days, as shown below. Shipping days are calculated in business days.

 

Canada Post

Destination Expedited Xpresspost Priority
Alberta 1-3 Days 2 Days 1 Day
British Columbia 2-3 Days 2-3 Days 1-2 Days
Saskatchewan 2-3 Days 2-3 Days 1-2 Days
Manitoba 3-4 Days 2-3 Days 1-2 Days
Ontario 4-6 Days 3-4 Days 1-3 Days
Quebec 4-6 Days 3-4 Days 2-3 Days
New Brunswick 6-7 Days 4-5 Days 3 Days
Nova Scotia 6-7 Days 4-5 Days 3 Days
Prince Edward Island 6-7 Days 4-5 Days 3 Days
Newfoundland & Labrador 7-8 Days 5-6 Days 4-5 Days
Northwest Territories 7-8 Days 5-6 Days N/A
Yukon 8-9 Days 6-7 Days N/A
Nunavut 8-9 Days 6-7 Days N/A

FedEx

Destination Ground Economy Standard Overnight
Alberta 1-2 Days 1-2 Days Overnight by End of Day
British Columbia 2-3 Days 2-3 Days Overnight by End of Day
Saskatchewan 2-3 Days 2-3 Days Overnight by End of Day
Manitoba 2-3 Days 2-3 Days Overnight by End of Day
Ontario 3-4 Days 2-3 Days Overnight by End of Day
Quebec 3-4 Days 3 Days 1 Day
New Brunswick 4-5 Days 3 Days 1 Day
Nova Scotia 4-5 Days 3 Days 1 Day
Prince Edward Island 5-6 Days 3 Days 1 Day
Newfoundland & Labrador 6-7 Days 3 Days 1-2 Days
Northwest Territories 7-8 Days 3 Days 1-2 Days
Yukon 7-8 Days 3 Days 1-2 Days
Nunavut 7-8 Days 3 Days 1-2 Days