Shipping Information
*For a limited time, enjoy free shipping on orders over $100 across all of BC until October 31st! Regions already qualified for free shipping prior to this event will not be affected. Offer is applied to Autoship automatically.
[Currently Inactive]*NEW Flat Rate Shipping Pilot Program for the Greater Toronto Area launching September 1st, 2024. Enjoy $5 flat rate shipping to the GTA on all Dog Food and Cat Food orders. Offer is valid for all GTA postal codes starting with L or M. Offer is applied to Autoship automatically, may be turned off intermittently at the discretion of Homes Alive Pets.
Homes Alive is committed to providing a helpful and simple shopping experience so that you can get back to spending time with your pets! This includes offering you competitive prices and timely shipping to all regions across Canada.
Free Shipping
Free Shipping is offered for all orders in Alberta over $100.00 (before tax), as well as select areas in Southern British Columbia and Saskatchewan – please note that shipping addresses in Saskatchewan with postal codes starting with S0J are not eligible for free shipping at this time. If your order qualifies for free shipping, the option will be available in the checkout process.
Subsidized Shipping
We will subsidize the quoted Canada Post and FedEx rates by 7.5% of your total shopping cart value. This means that if your shopping cart total is $100, we will discount the market shipping rate by $7.50. That way, you never pay the full shipping price, and the more you buy, the less you pay on shipping!
Looking to figure out what your shipping cost will be? Please place all desired items in your cart. Click on "View and Edit Cart" from the small green cart at the top of the page. Then: Estimate Shipping & Tax. This will give you your subsidized shipping quote. (With Options!)
TIP: If you are buying a heavy bag of food, add on a few bags of treats. It will increase your shipping subsidy without applying much extra weight. This will help you get better value on shipping.
Please note: Allow 1-4 days to process your order plus the appropriate number of shipping days, as shown below. Shipping days are calculated in business days.
Canada Post |
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| Destination | Expedited | Xpresspost | Priority |
| Alberta | 1-3 Days | 2 Days | 1 Day |
| British Columbia | 2-3 Days | 2-3 Days | 1-2 Days |
| Saskatchewan | 2-3 Days | 2-3 Days | 1-2 Days |
| Manitoba | 3-4 Days | 2-3 Days | 1-2 Days |
| Ontario | 4-6 Days | 3-4 Days | 1-3 Days |
| Quebec | 4-6 Days | 3-4 Days | 2-3 Days |
| New Brunswick | 6-7 Days | 4-5 Days | 3 Days |
| Nova Scotia | 6-7 Days | 4-5 Days | 3 Days |
| Prince Edward Island | 6-7 Days | 4-5 Days | 3 Days |
| Newfoundland & Labrador | 7-8 Days | 5-6 Days | 4-5 Days |
| Northwest Territories | 7-8 Days | 5-6 Days | N/A |
| Yukon | 8-9 Days | 6-7 Days | N/A |
| Nunavut | 8-9 Days | 6-7 Days | N/A |
FedEx |
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| Destination | Ground | Economy | Standard Overnight |
| Alberta | 1-2 Days | 1-2 Days | Overnight by End of Day |
| British Columbia | 2-3 Days | 2-3 Days | Overnight by End of Day |
| Saskatchewan | 2-3 Days | 2-3 Days | Overnight by End of Day |
| Manitoba | 2-3 Days | 2-3 Days | Overnight by End of Day |
| Ontario | 3-4 Days | 2-3 Days | Overnight by End of Day |
| Quebec | 3-4 Days | 3 Days | 1 Day |
| New Brunswick | 4-5 Days | 3 Days | 1 Day |
| Nova Scotia | 4-5 Days | 3 Days | 1 Day |
| Prince Edward Island | 5-6 Days | 3 Days | 1 Day |
| Newfoundland & Labrador | 6-7 Days | 3 Days | 1-2 Days |
| Northwest Territories | 7-8 Days | 3 Days | 1-2 Days |
| Yukon | 7-8 Days | 3 Days | 1-2 Days |
| Nunavut | 7-8 Days | 3 Days | 1-2 Days |